Board Thread:Questions and Answers/@comment-29825738-20170528071330/@comment-31768977-20170528073920

Even if I didn't encounter this prob, I will help. Did you have any junk cleaner in your device? If yes, delete it now. It will erase your RSPN account and new account and back to level 1. If not, maybe reinstall it and link it in with FB.

If you already cleaned your device before you posted this, Sorry, but I can't help you anymore.

Hope you get your account back Merc.