Board Thread:Questions and Answers/@comment-33829210-20171201133736/@comment-33829210-20171202131342

Great news!

Today I spoke to them again, and now the progress has finally synced correctly (without trying further actions first). Perhaps it simply took a little longer, or some other trigger occurred that cause GC to sync correctly.

Bottomline: it now works for them, and they are very happy with it! :)

Thanks again, and for you all I can confirm that they now safely play the game and share progress on both their devices.

-O.